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Terms and Conditions

Last Updated: April 7, 2026

1. Acceptance of Terms

By accessing and using Janooma's platform ("Service"), operated by Janooma Labs Private Limited, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these Terms and Conditions, please do not use this Service.

2. Service Description

Janooma is an AI-powered marketplace platform that connects buyers with businesses and service providers across India. Our AI agent facilitates discovery, comparison, and quote orchestration between parties.

3. User Accounts

3.1 Registration: You may need to register for an account to access certain features. You agree to provide accurate, current, and complete information during registration.

3.2 Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.3 Partner Accounts: Business partners joining the alpha program agree to the terms specific to the partner program, including listing requirements and lead management protocols.

4. Alpha Program Terms

4.1 Free Period: Alpha partners receive 3 months of free platform usage. This period begins from the date of account activation.

4.2 Founding Rate: Alpha partners will have their subscription rate locked at the founding price for as long as they maintain an active account.

4.3 Priority Ranking: Alpha partners receive priority listing in their category based on join date, not bidding.

5. Use of Service

5.1 Permitted Use: You agree to use the Service only for lawful purposes and in accordance with these Terms.

5.2 Prohibited Activities: You may not:

  • Use the Service for any illegal purpose
  • Attempt to gain unauthorized access to the Service
  • Interfere with or disrupt the Service
  • Upload malicious code or content
  • Scrape or harvest data from the platform without permission
  • Impersonate another user or entity

6. Content and Intellectual Property

6.1 Our Content: All content on the Janooma platform, including but not limited to text, graphics, logos, and software, is the property of Janooma Labs Private Limited and is protected by copyright and other intellectual property laws.

6.2 User Content: You retain ownership of content you submit to the platform. By submitting content, you grant Janooma a worldwide, non-exclusive, royalty-free license to use, display, and distribute your content in connection with the Service.

7. Lead Management and SLA

7.1 Response Time: Partners are expected to respond to leads within 6 hours. Failure to maintain adequate response times may result in reduced ranking.

7.2 Lead Quality: We strive to provide qualified leads but do not guarantee conversion or transaction completion.

8. Payment Terms

8.1 Fees: After the free period ends, partners will be charged according to their selected plan. All fees are in INR unless otherwise stated.

8.2 Billing: Subscription fees are billed monthly or annually as selected. Payments are non-refundable except as required by law.

8.3 Late Payment: Failure to pay fees may result in suspension or termination of Service access.

9. Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

10. Disclaimers and Limitation of Liability

10.1 As-Is Basis: The Service is provided on an "as is" and "as available" basis without warranties of any kind.

10.2 Limitation: To the maximum extent permitted by law, Janooma Labs Private Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

12. Contact Information

For questions about these Terms, please contact us at:

Janooma Labs Private Limited
P307 Legend Ornate, Begur Cross Road
Bangalore 560068, Karnataka, India
Email: madan@janooma.com
Phone: +91 95591 92732